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Common queries answered

Frequently Asked Questions

At Concrete Sleepers Melbourne, we offer a wide range of top-quality retaining wall supplies and materials, including concrete sleepers, steel posts, timber sleepers, and fencing brackets in Melbourne. Our products are engineer-certified and designed to withstand Australian weather conditions.

You can contact us by calling 0485 777 888 or emailing us at Our friendly staff is available to provide a FREE consultation and quote for your retaining wall project.

Yes, pickup is available from our warehouse located at 72 Officer South Rd, Officer VIC 3809. Alternatively, we can arrange delivery across Australia.

Yes, we can cut sleepers to custom sizes using a concrete saw. Please contact us for more information.

Yes, we can recommend experienced and knowledgeable contractors for professional installation of your retaining wall. Please contact us for more information.

Council permit requirements in Australia for retaining wall installations vary depending on your local council regulations and the height of the wall. It’s best to contact your local council for specific information on permit requirements in your area.

Unfortunately, we cannot offer refunds for concrete sleeper products and steel due to transport and handling costs. However, if you received incorrect or damaged products, we will work with the manufacturer to rectify the issue.

If you cancel your order before we have paid the manufacturer and transport company, a full refund minus any credit card fees via a bank transfer can be arranged within 5 business days. No refund will be offered if the manufacturer and transport company were paid by us or if a job number was issued by the manufacturer.

You can call us at 0485 777 888 or email us at for a free consultation and no-obligation quote for your retaining wall project.

Concrete sleepers offer several benefits over wooden sleepers, including increased durability, strength, and resistance to water, corrosion, and UV rays. They are also less likely to rot, split, or crack, making them a more reliable choice for retaining walls. 

We recommend using 100UC steel posts for standard concrete sleepers that are 75mm or 80mm thick. For heavy-duty concrete sleepers that are 100mm thick, we recommend using 150UC steel posts. Please contact us for assistance in selecting the appropriate steel posts for your project.

Yes, we offer a range of treated pine timber sleepers in various sizes and thicknesses (75mm and 100mm), suitable for outdoor landscaping projects and retaining walls.

You can use our retaining wall calculator to estimate the materials needed for your project. Simply input the dimensions and specifications of your retaining wall, and the calculator will provide you with an estimate of the required materials.

We offer secure online payment processing through Stripe, accepting common payment methods including credit/debit cards and PayPal to ensure the safety of your transaction. Additionally, we provide a non-committal purchase order option. Before processing your order, our team will contact you by phone to confirm the details.

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